Since I have worked for a non-profit, the biggest factor when figuring out what to purchase is cost. So when one of our two laser printers quit about 18 months ago (the other went shortly thereafter), I browsed our office machine catalogs and found an inexpensive laser printer.
The Okidata OKIPAGE 10ex LED Printer came in at just shy of $300. This was a good price, but what would it cost me per page? A toner cartridge retails for $28 and lasts for around 2,000 pages. The drum retails for about $175 and lasts about 20,000 pages. This means the average cost per page is about 2¢ - a great value!
The problem comes when the toner or drum doesn't last quite as long as you'd planned.
In the case of the Okidata OKIPAGE 10ex LED Printer, the problem is with the drum and paper jams. We ended up having frequent paper jams in the machine. After we'd had the printer about two months, we had one jam so bad that it scratched the drum. This meant we were getting lines and marks across all of our pages.
It's a fluke - it can happen to anyone once, right? Well after about six months with a new drum, another bad paper jam caused that one to scratch. The drum that is currently in the machine has lasted without scratches, but the printer has been giving me the change drum message for quite some time now. I have basically ignored it, since I knew I was nowhere near the 20,000 pages that is promised and the printer is working well. Every now and then I get black blobs of toner in different spots on a page, but white-out is a lot cheaper than another new drum.
The printer will also take what I consider to be a long time to generate a page. I have this problem with graphics as well as spreadsheets. It seems like I am waiting a very long time for the output after I have sent the document to the queue. It's not a memory issue - often I bring up the printer folder and watch the progress as the document loads. It just seems to take a great deal of time. It claims 10 pages per minute, but I believe that is counting the time after it has warmed up again.
The printer boasts a 250-sheet paper tray, however I have found that if the tray is filled more than 3/4 full, the paper jams more frequently. The bypass tray works wonderfully and I have used this a lot for envelopes as well as feeding in pages for 2-sided printing or booklet printing. The largest size the paper tray can handle is 81/2x11 or 81/2x14 in the bypass tray.
There is a small screen to indicate problems or other issues, as well as for using the various menu functions. I have not had to use this that much, but have found it relatively easy to follow the on-screen instructions. This is a great way to know exactly what is going on and is the difference between the 10ex model and the 10e. The software provided allows you to choose to install on-screen instructions for step-by-step fault clearance and other problems as well. If you don't want that, you can also choose not to install it.
The quality of print is crisp at 600x1200 DPI. The printer comes with a standard 2 meg of memory and is upgradeable to 36 meg. I have had no problems using it with Windows 95 & 98. Like most printers, you will have to download support software and drivers from the Okidata site - www.okidata.com - if you are using this printer with Windows XP.
The printer is also very compact and easily fits on a desktop. Since the paper tray is located underneath the machine, that means that every time you have to add paper the tray slides out. I finally turned the printer so that the tray opening faced off the edge of my workstation. Too often, I would have to clean up my whole workstation just to add paper to the printer.
The printer is not the worst I have ever seen. However, its problems make it a lesser value for its cost. There are many better quality laser printers out there for the $299 price tag.
